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Author Topic: POST HERE If you cannot access the LEX  (Read 357838 times)

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Online Tarkus

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Re: POST HERE If you cannot access the LEX
« Reply #2360 on: August 15, 2020, 03:30:00 AM »
Honorable125, I just checked on your account, and it looks like it's activated and you've managed to download a few things today--is everything working now?

-Alex

Offline PaPa-J

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Re: POST HERE If you cannot access the LEX
« Reply #2361 on: August 18, 2020, 07:58:56 AM »
I just changed my password for the LEX and now I am unable to login.  Does this take a while to authenticate of is there a problem?  Please help!
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Online Tarkus

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Re: POST HERE If you cannot access the LEX
« Reply #2362 on: August 19, 2020, 05:15:27 AM »
Just dropped you a PM.

-Alex

Offline lbuttles

Re: POST HERE If you cannot access the LEX
« Reply #2363 on: August 22, 2020, 09:26:55 PM »
Its been a while and I cannot connect to the lex downloads page with my account

Online Tarkus

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Re: POST HERE If you cannot access the LEX
« Reply #2364 on: August 23, 2020, 02:17:31 AM »
Hi lbuttles-

Based on what I'm seeing with the LEX user database, I am unable to find an account for you.  I searched for lbuttles, as well as trying to search for the email address you have on file, and your IP address.  The forums and LEX do have separate databases, and thus, separate accounts, so your forum account would not give you access.  If you did register a separate account there on the LEX, I'd need to know the username for it, since I can't find it based on the information I have at present.

Otherwise, I'd recommend simply opening a new account.

-Alex

Offline luisrusso

Re: POST HERE If you cannot access the LEX
« Reply #2365 on: October 25, 2020, 01:41:44 PM »
Hello Tarkus!

I'd really appreciate if you could help me! My username on LEX is ruipreto, my email is [removed for your safety]. I have forgotten my password so I've requested that LEX send me an email to create a new password. However, and despite having tried a number of times, unfortunately the validation email from LEX has never arrived in my inbox. I've checked all the spam folders and have even tried creating a new account with a different email, but I'm not succeding in having the email sent to the other email either.

Could you please activate my account manually?

Thank you in advance!

Luís
« Last Edit: October 26, 2020, 12:30:40 AM by Tarkus »

Online Tarkus

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Re: POST HERE If you cannot access the LEX
« Reply #2366 on: October 26, 2020, 12:42:28 AM »
Hi Luís-

It looks like the ruipreto account is actually associated with a different (presumably older) email you listed (which I've edited out, for your privacy, and so you don't get bombarded by spambots who crawl the internet looking for email addresses out in the open).  That would probably explain why the password reset email didn't come through. 

Since it's very clear that that account is yours, I've gone ahead and updated it to use your current email, so you should be able to try the password reset again.  If it still doesn't work, I'll do a manual reset for you.

-Alex

Offline luisrusso

Re: POST HERE If you cannot access the LEX
« Reply #2367 on: October 26, 2020, 11:54:02 AM »
Solved! Thank you very much (also for redacting the email; I didn't think of the bots!)

Best,

Luís

Offline Arctomy

Re: POST HERE If you cannot access the LEX
« Reply #2368 on: November 07, 2020, 02:50:43 PM »
Hey Tarkus,

I'm new to Sim City 4 and I've been downloading some mods. Most of these mods however have dependencies that I can only find on the Lex. I tried signing up, but I haven't received any verification email.

My user's minisaltyking

Thx!
« Last Edit: November 07, 2020, 09:10:49 PM by Arctomy »

Online Tarkus

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Re: POST HERE If you cannot access the LEX
« Reply #2369 on: November 08, 2020, 05:44:29 AM »
Hi Arctomy--welcome to the world of SimCity 4 custom content, and to SC4 Devotion!  I've manually activated your minisaltyking account on the LEX, so it should now work.  Hope you enjoy!

-Alex